How do I verify an account?

To verify your account, please go to "Settings" and choose "Verification management”.

The verification procedure consists of 3 steps.
 
First, you need to verify your name. To confirm your name, you need to upload a scanned copy of your ID (passport or driving license) into the form provided. Later our company employees will personally compare the name in your account with the name in the documents. If the information matches, your name will be verified. If your document is not in English, you should provide a notarized translation.
 
The second step includes address verification. To verify your address, you need to provide a scanned copy of your utility bill with your name and address printed on it. Utility bills are bills for water, gas or electricity consumption sent to your home address by a local service company. If the document is not in English, you should provide a notarized translation.
 
The last step is to verify your phone number. Please accept a phone call from Perfect Money and write down a code provided by an automated system. Next enter this code into the form on the website. If the code is, the status of your phone number will change to “verified”.

Why does the recipient not see my internal transfer in his/her account?

It is possible that your transfer was regarded as suspicious by our intelligent antifraud monitoring system and was forwarded for manual processing. This process is a bit longer than the automatic transfer. If your transfer is delayed for a few hours, please do not worry. After your payment is verified and confirmed as legal, the money will be credited to the payee`s account.

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