PM Exchange Rates
USD, EUR:
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USD
/ EUR 0.944
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EUR
/
USD 1.016
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BTC:
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USD
>>
101899.51
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EUR
>>
98324.75
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GOLD Bid Price /oz:
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USD
>>
2656.267
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EUR
>>
2561.173
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Frequently Asked Questions
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What filters are available in the History section?
The system offers a number of filters to keep track of user activity from the day an account has been created. By using filters, account owners can keep track of the following areas:
- "User". This filter helps a user to view all actions related to changes in the user`s personal information, as well as exact login times and the IP-addresses used to login.
- "Account". This filter enables a user to see all actions related to the creation of wallets within his/her account as well as any changes in account balances.
- "Deposit". This filter enables a user to see all actions related to deposit applications including the ones denied and unprocessed by the system.
- "Withdrawal". This filter enables a user to see all actions related to withdrawal applications, including the ones denied and unprocessed by the system.
- "Mail". This filter enables a user to see all actions related to internal mail usage within the account.
- "Security". This filter enables a user to see all actions related to changes in security settings, including notifications, PIN codes to verify the identity, etc.
- "Exchange". This filter enables a user to see all actions related to exchange applications made within his/her accounts, including pending and completed ones.
- "SMS". This filter enables a user to see all actions related to the use of SMS option in your account.
- "Public". This filter enables a user to see all actions related to changes in the public information provided by his/her profile.
- "Scheduled payment". This filter enables a user to see all actions related to changes in payment schedule including its creation, configuration, and submission times.
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Can I get a gold or platinum medal by paying a certain amount?
No, you cannot. These medals are free of charge and are awarded based on active use and loyalty to the service.
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Read more Q & A »
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Welcome to the Secure Ticket System
The Secure Ticket System is designed to ensure private communication between our customer and Perfect Money support.
To achieve this goal, we have eliminated e-mail as the means of communication. A fundamental flaw of any e-mail system is that the message can be easily intercepted, not to mention that the customer e-mail account can be compromised.
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How does the Perfect Money ticket system work?
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The Perfect Money ticket system is based on PIN codes that are issued once the ticked is submitted. A unique PIN code can then be used to view and answer or add messages to the ticket.
Please use this ticket system if you do not have a Perfect Money account or, for whatever reason, if your account is not accessible. If you already have a Perfect Money account, click on Login to your account » and submit the ticket using Internal Mail.
View an existing ticket
View a previously submitted ticket, and Customer Support answer (if available) »
Submit a new ticket
Please complete the form below carefully. Make sure that you include a detailed description of your inquiry in English.
Select the most appropriate department from the list to ensure that your message is directed correctly.
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