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PM Exchange Rates
USD, EUR:

USD / EUR  0.863   |
|   EUR / USD  1.111



BTC:

USD >> 3970.33   |
|    EUR >> 3489.25



GOLD Bid Price /oz:

USD >> 1304.448   |
|    EUR >> 1149.741


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Frequently Asked Questions

What filters are available in the History section?

The system offers a number of filters to keep track of user activity from the day an account has been created. By using filters, account owners can keep track of the following areas:

- "User". This filter helps a user to view all actions related to changes in the user`s personal information, as well as exact login times and the IP-addresses used to login.
- "Account". This filter enables a user to see all actions related to the creation of wallets within his/her account as well as any changes in account balances.
- "Deposit". This filter enables a user to see all actions related to deposit applications including the ones denied and unprocessed by the system.
- "Withdrawal". This filter enables a user to see all actions related to withdrawal applications, including the ones denied and unprocessed by the system.
- "Mail". This filter enables a user to see all actions related to internal mail usage within the account.
- "Security". This filter enables a user to see all actions related to changes in security settings, including notifications, PIN codes to verify the identity, etc.
- "Exchange". This filter enables a user to see all actions related to exchange applications made within his/her accounts, including pending and completed ones.
- "SMS". This filter enables a user to see all actions related to the use of SMS option in your account.
- "Public". This filter enables a user to see all actions related to changes in the public information provided by his/her profile.
- "Scheduled payment". This filter enables a user to see all actions related to changes in payment schedule including its creation, configuration, and submission times.



What should I do if I cant transfer the amount specified in my deposit order?

Create a new order for the amount you can transfer.

Read more Q & A »






Welcome to the Secure Ticket System


The Secure Ticket System is designed to ensure private communication between our customer and Perfect Money support.

To achieve this goal, we have eliminated e-mail as the means of communication. A fundamental flaw of any e-mail system is that the message can be easily intercepted, not to mention that the customer e-mail account can be compromised.


 
How does the Perfect Money ticket system work?

The Perfect Money ticket system is based on PIN codes that are issued once the ticked is submitted. A unique PIN code can then be used to view and answer or add messages to the ticket.

Please use this ticket system if you do not have a Perfect Money account or, for whatever reason, if your account is not accessible. If you already have a Perfect Money account, click on Login to your account » and submit the ticket using Internal Mail.



View an existing ticket

View a previously submitted ticket, and Customer Support answer (if available) »



Submit a new ticket

Please complete the form below carefully. Make sure that you include a detailed description of your inquiry in English.

Select the most appropriate department from the list to ensure that your message is directed correctly.


Your name *
E-mail *
Member ID

Department *
Subject *
Memo *
Turing number: *

 
 



  
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